Frequently Asked Questions

Everything you need to know about our premium gear and services.

What is the Peak Design lifetime warranty?

We stand by our products. All Peak Design bags and accessories come with a lifetime warranty that covers any functional defects or manufacturing issues.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day hassle-free return policy. Items must be in their original packaging and in like-new condition to qualify for a full refund.

Are your materials sustainably sourced?

Yes, we are a Climate Neutral Certified brand. We use recycled fabrics and Bluesign-approved materials across our entire product line to minimize our environmental footprint.

How do I clean my Peak Design bag?

We recommend spot cleaning with a damp cloth and mild detergent. Do not machine wash or dry clean, as this can damage the weatherproof coatings and hardware.

Do you offer international shipping?

Yes, we ship to most countries worldwide from our global distribution centers to ensure the fastest delivery and lowest possible shipping costs.